Privacy Policy

At PulseCulture ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pulseculture.com and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

We are a data controller under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our contact details are provided at the end of this policy.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:

• First name and last name
• Email address
• Phone number
• Job title and company name
• Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, maintain, and improve our services: To process your requests, transactions, and provide you with customer support.
• Communicate with you: To send you updates, security alerts, and support messages, and to respond to your comments, questions, and customer service requests.
• Marketing and Analytics: To send you newsletters, marketing materials, and targeted advertising (with your consent). We analyse usage data to improve our content and understand trends in digital culture.
• Compliance and Security: To comply with legal obligations, enforce our terms and conditions, and protect against fraud, abuse, and unauthorized access.

The legal basis for processing your personal data depends on the context in which we have collected it. Generally, we process your data based on:

• Consent: When you explicitly consent to us processing your personal data for a specific purpose.
• Legitimate Interests: When we use your data for our legitimate business interests, such as direct marketing (subject to your right to object) or fraud prevention.
• Contractual Necessity: When we need to perform a contract we have with you, such as providing a quote or service report.
• Legal Obligation: When we are required by law to process your data.

3. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

• Essential Cookies: These are strictly necessary for the operation of our website. They enable you to navigate the site and use its features.
• Analytics Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around the site. This helps us to improve the way our website works.
• Marketing Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

4. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
• Business Transfers: If we are involved in a merger, acquisition or asset sale, your personal data may be transferred.
• Legal Requirements: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, or violations of our Terms of Service.

We do not sell your personal data to third parties for their own marketing purposes.

5. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Rights Under GDPR

If you are a resident of the UK or the EEA, you have certain data protection rights. PulseCulture aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request that we correct any inaccurate or incomplete data.
• Erasure: Request that we erase your personal data (the "right to be forgotten"), subject to certain exceptions.
• Restriction: Request that we restrict the processing of your personal data.
• Object to Processing: Object to our processing of your personal data.
• Data Portability: Request transfer of your data to another organization.
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

These rights are subject to certain limitations. To exercise these rights, please contact us using the details provided below.

8. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

These changes are effective immediately after they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: [email protected]

By Post:
PulseCulture
42 Shoreditch High Street
London, E1 6JE
United Kingdom

By Phone: +44 20 6407 7698